A1: We are an automatic machines design and manufacturing company with over 10 years of experience.
A2: Yes, the materials used are stainless steel, which meets the standards of food machinery.
A3: In general, it takes 2-5 days if the goods are in stock before shipping. 7-15 days if goods are not in stock before shipping. The delivery time of the shipping can take up to 2 months depending on the destination.
A4: We offer a 1-year warranty, the machines can be repaired and the damaged machine parts can be replaced free of charge within this period except in case of inappropriate use.
A5: For orders ≤10000USD, we charge the full amount. For orders >10000USD, we charge 50% and the total amount is settled before delivery.
A6: Yes, we will provide you with an installation guide for each machine purchased and special assistance from our warm team of technicians.